CUSO Financial Services

CFS is a registered Broker/Dealer and Registered Investment Advisory that provides customized investment and insurance solutions exclusively to credit unions and their members.  We pride ourselves on delivering easy, affordable and efficient financial planning, retirement, investment and insurance solutions to boost the financial well being of your credit union and your membership. These tools, combined with our experience and our partners' commitment to success, have allowed us to help build some of the most successful credit union investment programs in the country. CFS was founded in 1996 by two veterans of the securities industry, Valorie Seyfert (president/CEO) and Amy Beattie (COO). Both have more than 25 years experience in the industry and the unique ability to be both visionary and hands-on in the daily direction of efficient implementation. Since inception, CFS has been dedicated to working with credit unions in creating tools and providing customer support that help them position their investment offerings as core offerings and in enhancing returns from the programs that are offered. In addition, CFS has no conflicting interests that divert our attention. All products and services are selected and promoted based on the needs of the credit union members; we offer no proprietary products and no product providers own any shares of CFS. CFS offers a full line of competitive financial products and services. Among others, these include:

• Full range of advisory platforms and support
• CUSO Asset Management (CAM)
• Asset Mark
• Curian Capital
• Morningstar
• SEI Investments
• Traditional Brokerage Accounts
• Self-directed/Self-advisory accounts
• Insurance services
• Retirement planning services with multi-fund platform, web-delivered 401(K), 403b, 457, Solo (k) and other retirement options
• Technology platforms to make it easy to manage and track account information and investments

In addition, CFS provides its credit union customers with excellent customer service support, including back office administrative support, operations and marketing support, compliance and licensing support, technology solutions, research and training.

CFS also offers a proprietary client information system, dataVISION, a Web-based information management and database system with the most comprehensive reporting functionalities in the industry.

CFS has a successful track record of working with credit unions of all sizes to support their growth. CFS offers a full range of program management options and will work with your credit union to determine the best one for you:

• a Full-service Managed Program, where CFS employs the representatives and is responsible for day-to-day management
• a dual-employee program, where the rep is an employee of the credit union but is also a registered representative of CFS
• additional customized solutions that best fit your particular credit union

CFS is a member of the FINRA, SEC, and registered as a broker dealer in all 50 states, the District of Columbia and Puerto Rico. It is a federally registered investment advisor with the Securities and Exchange Commission. Through its general partner, CUSO Financial Services, Inc., CFS is licensed to sell insurance in all states where its agents do business.

Experion Systems

Experion Systems provides sophisticated online advisors which mimic the advice members would receive from a qualified product expert. The Company offers advisors for virtually all of your loan and deposit products. Once deployed on your credit union site, the advisors help generate incremental sales by turning shoppers into buyers.

Experion Systems was founded in 2000 by Glen Urban, a current marketing professor and former dean of the MIT Sloan School of Business. The Company is angel funded and 10% owned by credit unions. Having had considerable success, the Company ranked number 463 on the Inc 500 list in 2006, making it one of the fastest growing privately held Companies in the country. Experion’s tools are designed to empower members with complete product information and objective advice, allowing them to make informed product choices. Just as an experienced sales professional would, these tools present relevant cross selling opportunities and dispense value-added advice aimed at saving the member money. These virtual ‘trusted advisors’ cover all the retail products offered by credit unions today as well as member business services and have proven to drive significant increases in product sales. Experion Systems’ advice tools are in use at over 120 credit unions including 6 of the 50 largest credit unions in the industry. Mutual funds and banks also use the Company’s tools. Experion recently entered the Medicare health insurance arena where its Plan Prescriber system can be found on leading pharmacy sites like CVS, Wal-Mart and RiteAid.

Gateway Services Group

We provide credit unions with options for enhancement of their investment and insurance programs. Our CUSO team supports the credit union to build an investment and/or insurance program that delivers performance to the credit union and builds deep relationships with members.  With our team model, you have access to the highest quality expertise in investments and insurance to support you from recruiting for personnel, to coaching for performance or acquiring of products and services at collaborative rates.

Gateway Services Group, LLC was formed as a CUSO in 2003. The CUSO is owned 75% by credit unions and CUSOs and 25% by management. The Member Gateways CUSO and its 24 partner credit unions own 36% of GSG.

Following are corporate officers:
Scott Jentz, CEO & Founder
Bill Bushlack, SVP
Judy Sandberg, SVP Strategic Direction

GSG provides support to over 100 credit unions across the US. We have offices in Denver; San Diego; Indianapolis; Washington, DC; San Francisco, and Los Angeles.

For the Credit Union’s Member Investment Program -

• Outsourced program management, program manager support, recruiting support, third-party assessment of the program and/or Reps; profitability analysis; coaching of investment staff; management reporting of key results, other consulting projects
• Outsourced trust services to help meet members’ trust needs in collaboration with full service investment program

For the Credit Union’s Insurance program -

• Support in structuring, acquisition, and collaborative pricing models to benefit the credit union for all insurance products sold by the credit union or used by the credit union including credit life/disability, debt protection, AD & D, mechanical break down, GAP, warranty, collateral protection insurance, credit union bond, pet insurance, property & casualty, insurance support for indirect lending,  health insurance and supplementary insurance for employees, HSAs and HDHPs, direct mail term insurance, direct mail LTC and much more.

Consulting Services

• CUSO formation, evaluation and assessment
• Strategic Planning for Investment, Insurance, CUSO operations
• Insurance or Investment program assessments

Gateway Services Group prides itself on working for the credit union. Our work with each credit union client is customized to meet the unique needs of your credit union, your Field of Membership, and growth strategy. We want to make sure that your investment and insurance program become fully integrated products that help support your goals and objectives.

We also focus on how we can use the collaborative model for the benefit or our clients. We are constantly looking for strategic partners in the investment and insurance area that can benefit our credit unions.  Following is a listing of some of the companies that we have collaborative relationships with for the benefit of our credit unions: Member Gateways - LLC, CUSO Financial Services - LP, CUNA Mutual, Members Trust Company, Minnesota Life/Allied, Credit Union Direct Connect, CU*Answers, Experion Systems, State National, Aon, Affinion, SWBC, Mercury, Assurant, CapStone, Identity Fraud Inc., LifeHelp, Aflac, Moreton & Company, Lockton, Denver Management, Kemper, Allied Solutions, Chubb, St. Paul Companies, Overby & Seawell, and Fiserv.

XCard Systems

X-Card Systems, LLC was formed to reduce the losses incurred from plastic card theft and fraud around the world. Card issuers are searching for a solution to halt these losses that cost everyone billions of dollars a year. The XCalibur Card (XCard) is the solution to prevent credit card fraud and theft in person, as well as in cyberspace. The technology within the device allows the XCard function immediately with any "back end" fraud amd theft solution the financial industry supports or proposes to develop in the future. X-Card Systems, LLC has engaged IBM, the "World Leader in Innovative Product Engineering and Design" to design and engineer the XCard. The ownership of XCard Holding, LLC The XCalibur Card is an electronic device that looks and feels like a regular plastic credit card. The XCard was designed to provide the credit unions and consumers with a secure solution to the ever growing credit card fraud and identity theft problem. The XCard utilizes traditional magnetic stripe technology in addition to Contact and Contactless Smart Card technology so the device can be immediately integrated into today's marketplace. It will function in all Point of Sale devices globally.

CU Realty Services, LLC

CU Realty Services, LLC is a credit union-based Real Estate company designed to save members money on their real estate transactions and helps Credit Unions increase awareness of their mortgage options. Members buy and/or
sell homes through a Realtor in the CU Realty Approved Network, and receive a rebate on their agent's sales commission, in accordance with state law. Web-based tools, including access to the Multiple Listing Service database,
provide the member with time-saving resources to help them buy and/or sell a home. Credit unions partner with CU Realty to complete their real estate service benefits and to act as an exclusive distribution channel in order to increase their mortgage penetration. Real estate agents join the program to secure real estate leads with members. Incorporated in 2001, CU Realty Services is owned by a multi-owned CUSO. The CUSO owners include: Members Gateways LLC, Navy Federal Financial Group LLC, Wright-Patt Federal Credit Union,
Nevada Federal Credit Union and CommunityAmerica CUSO One LLC. CU Realty Services offers an exclusive credit union benefit to members by providing web-based tools and discount brokerage services to credit union members. Agents receive real estate leads, credit unions receive mortgage leads and members have access to a convenient, one-stop shop, for their real
estate needs. CU Realty Services works with over 80 credit unions nationwide, operating in 19 states, reaching over 4.5 million members. When Credit Union's utilize the CU Realty Home Rebate program they get many benefits: the CU gets a purchase mortgage, they help their members save money, and it gives them
the opportunity to develop solid Realtor relationships. It's truly a win-win relationship for everyone involved. CU Realty gives an average of $1.5 million annually to members who take advantage of this member benefit.

Co-operative Payroll Solutions

Co-operative Payroll is a credit union owned national full service payroll processing company. We process payroll for all size companies through a robust system with a full array of service offerings that are customized based on client demand. We file and make all applicable state, local and federal tax payments; provide month end, quarter end, year end reporting, including W2’s and 1099’s. Allegacy Services was granted a steering committee from Member Gateways to help review the potential of the company. This committee involved three additional credit unions as well as management of Member Gateways. Allegacy Services then retained a payroll consultant with extensive knowledge of building and selling payroll companies. Allegacy Services also met with the President and Executive Vice President of the North Carolina Credit Union League and gained their support of the project. The Executive Vice President then began assisting with strategizing on how to deploy this service throughout the credit union system. Co-operative proactively hired an Operations Manager with 15 years of payroll processing experience. Rather than have the Manager asked to implement a system that they were not involved in selecting, she was hired prior to selection and aided greatly in selecting the chosen system. In addition to the operations manager, two conversion specialists with combined experience of over 6 years, a customer service representative with 3 years of Member Service experience support the clients from implementation stage throughout the life of the partnership. Account representatives will be located in investment credit union locations throughout the country that focuses on the development of the credit union’s business member or SEG companies. The VP of Sales & Marketing concentrates on the relationship development with Credit Unions and CUSO’s and leads the Business Development. We process payroll for all size companies through a robust system with a full array of service offerings that are customized based on client demand. We file and make all applicable state, local and federal tax payments; provide month end, quarter end, year end reporting, including W2’s and 1099’s. Our suite of service offerings include a HRIS module, time off accrual, Employee Access Self Service,  Custom 401k reporting, background screening, GL interface, new hire reporting, garnishment service, customized Worker’s Compensation reporting, a Report Writer feature with over 400 available reports. Cooperative assists credit unions and CUSOs with strengthening relationships and service offerings to the select employee groups or business members and commercial accounts. This helps with bundling services and showing value to the end client therefore assisting with account retention. In addition to processing payroll for SEG’s, business and commercial member companies, we are also processing payroll for various credit unions and CUSO’s across the country.